• Profile
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Sales Executive (C&E)

Location:
Global HQ, Sayers Common, UK Based
Department:
Sales
Function:
To assist the C&E sales team in trading aircraft component inventory by means of sale. Develop business relationships with customers in order to maximise trading opportunities, growth in revenue and profit. To assist with the management of customer accounts ensuring on time delivery and high service level. Working Hours: 37.5 hours a week, 09:00- 17:30, Monday to Friday.
Responsibilities:
  • Assist in development of the Consumables & Expendables Sales team in line with business growth
  • Trade inventory by means of sale
  • Source and purchase for specific customer requirements
  • Broker sales by means of purchase or exchange
  • Utilise web based Aircraft parts databases
  • Quote customers and follow up quote/sales opportunities
  • Negotiate with customers and suppliers
  • Implement credit checks as required, process customer orders, identifying delivery and any special requirements
  • Understand customer culture and way of trading
  • Maximise all sales opportunities
  • Develop Avtrade/Customer relationships and business opportunities with customers
  • Deliver high quality customer service and response
  • Respond to customer AOG/priority requirements as required
  • Manage Customer Accounts and provide customer single point of contact for Avtrade
  • Maximise revenue/profit and minimise cost
  • Understand component conditions, certification and airworthiness regulations
  • Understand IPC’s, alternative part numbers and aircraft effectively
  • Monitor customer return units for repair including cost, interchangeability, removal reason, modifications, warranty, customer induced damage, BER etc.
  • Ensure all customer responsibility costs including freight, late fees etc. are recharged
  • Coordinate with internal Avtrade departments to ensure on time delivery to the customer
  • Understand and adhere to Export Control regulations where relevant
  • Maintain up to date market knowledge
  • Adhere to Avtrade processes and procedures
  • Assist management and undertake projects as requested
  • Undertake other duties as maybe required 
Requirements:
  • Background in aviation or inventory trading
  • Comprehensive knowledge of aircraft spares preferred
  • Sales and customer support experience with the ability to deliver high level of customer service
  • Excellent communication skills at all levels, verbal and written
  • Numerate, accurate with the ability to meet deadlines
  • Good negotiation, organisational and time management skills
  • Ability to prioritise and manage workloads
  • Good problem solving ability with ability to use initiative and common sense
  • Excellent computer literacy, highly proficient in the use of Microsoft Word, Excel and Outlook with some experience of Quantum and web based Aircraft parts databases 
  • Self-motivated and flexible with the ability to succeed in a busy environment
  • Excellent command of the English Language